Our Vision on Privacy
Skepp, based in the Netherlands, provides services to its website visitors, (former) customers, and other (natural) persons who have contacted it. Skepp's services include designing and supplying dynamic office environments to business clients and other services as described on the website and in the general terms and conditions. In the context of these services ('Services'), Skepp processes personal data.
Skepp places the utmost importance on protecting the personal data it processes. From May 25, 2018, Skepp is bound by the General Data Protection Regulation in the processing of personal data in the Netherlands. This privacy regulation explains how Skepp protects your privacy and how your personal data is handled.
If you have any questions about this privacy regulation, this document explains how you can contact Skepp regarding this.
Who processes your personal data?
This privacy regulation concerns the processing of personal data by Skepp as the data controller. This company is located in Almelo at Brugstraat 11, 7607XJ. You can reach us by phone during office hours at 085 850 01 52 or by email at email@example.com.
Use of personal data
When you use Skepp's website or Services, you may share personal data with Skepp. Skepp collects and uses personal data that you directly share with it. This includes personal data from our customers (companies) and any employees of these customers with whom we have contact in the context of our services. Skepp will not use personal data for purposes other than those described in this statement unless you have given prior consent.
What personal data is processed?
Personal data are data that say something about you or data that can be associated with you. Everything that can be done with your personal data, such as collecting, storing, using, transferring, or deleting your data, is called ‘processing’ of personal data. Skepp processes personal data that you have provided to it, for example, by sending an email.
When you use the Services of Skepp, it may collect the following data:
- Personal identification information such as name, surname, and job title;
- Contact information such as phone number and email address;
- Other information you voluntarily decide to share with Skepp, such as IP addresses, browser settings, feedback, and opinions;
- Other information necessary in the context of Skepp's service provision.
This may also include personal data obtained from other sources, such as personal data from the Trade Register of the Chamber of Commerce, the Land Registry, and personal data available on public (business) websites. Skepp may also receive personal data about you from clients.
For what purposes and on what basis are your personal data processed?
Your personal data is generally processed for the following purposes:
- Registration and verification/authentication of users of our Services;
- Entering into and executing an insurance/guarantee;
- Handling of warranty claims and complaints;
- Coordinating product safety recall actions;
- Collecting feedback for quality improvement;
- Logistics of delivery and installation of office furniture;
- Communication with you;
- Preparation and sending of invoices;
- Sending updates & newsletters by email;
- Analysis of statistics and optimization of the Services.
Your personal data is only processed if necessary for the execution of the contract in which you have commissioned Skepp or based on your consent, which can be withdrawn at any time. Additionally, Skepp may also process your personal data if it has a legitimate interest and does not disproportionately infringe on your privacy.
How is your personal data handled?
Skepp ensures that your personal data is protected against loss, unlawful processing, or misuse. It has taken the following technical and organizational measures, among others:
- Logical access control, for example, using passwords;
- Securing computer systems with firewalls and DDoS prevention;
- Minimization and updating of personal data;
- Encrypting and pseudonymizing data where necessary;
- Control of recognized authorizations.
- Enforcement of our data protection policy, signed by all employees;
- Appointment of a Data Protection Officer, reachable at firstname.lastname@example.org;
How long is your personal data stored?
Skepp carefully ensures that all your data are securely stored and protected. It does not store your data longer than is necessary for the purpose for which these data are processed. For example, your personal data are stored as long as you use the Services. Skepp adheres to legal retention periods unless there is a valid reason to deviate, such as: warranties and recall actions to guarantee the quality of our products and services, legal disputes and compliance requirements that necessitate longer retention, archiving purposes for historical or statistical research where anonymization of data is not possible.
Is your personal data shared with third parties?
In principle, your personal data is not shared with third parties without your consent. However, it may sometimes be necessary to share your personal data with third parties. For example, it may be necessary to share your personal data with judicial authorities or with a counterparty. In addition, it may be necessary to share your personal data to conclude a contract or notarial deed. Data can also be shared with contractors engaged by Skepp, such as suppliers, (sub)contractors, payment processors, IT service providers, or logistics, service, maintenance, and installation partners. Furthermore, there may be legal obligations under which Skepp must pass on your personal data to third parties. If a judicial ruling obliges Skepp to provide personal data to third parties, it must comply. Your personal data will not be shared with third parties for commercial purposes unless consent has been given.
Websites and services of third parties
Skepp's approach is designed to share as little information as possible with third parties. Information is only shared if necessary to perform its service and only with parties that can guarantee an appropriate level of protection and security.
For example, users of Skepp's website can link to other third-party websites that provide useful information. This privacy regulation only applies to personal data that Skepp processes itself in the context of its Services. Therefore, this privacy regulation does not apply to third-party websites or applications. Skepp cannot guarantee that these third parties handle your personal data in a secure and reliable manner. Therefore, always read the privacy statement of these third parties.
Transfer of personal data
Skepp ensures that your personal data always remain within the boundaries of the European Economic Area (EEA). We are aware of the importance of privacy and the protection of personal data and therefore do not share data with parties operating outside the EEA. By adopting this approach, we guarantee that the processing of your personal data is fully in line with the strict standards of the General Data Protection Regulation (GDPR).
Skepp does not make decisions based on automated processing on matters that could have (significant) consequences for individuals. This refers to decisions made by computer programs or systems, without a human (e.g., an employee of Skepp) involved.
Cookies, or similar techniques, used by Skepp
Third parties also place cookies on this website. These are, for example, advertisers and/or social media companies. Google Analytics, Facebook and Google ads.
Viewing or modifying your personal data?
Do you want to know what personal data Skepp has recorded about you? You can request an overview of the personal data that Skepp has processed or is processing about you. If you believe that your personal data has been processed incorrectly or incompletely, or you find it unnecessary for certain personal data to be processed, you can submit a request for modification, supplementation, or deletion to Skepp. Additionally, you have the right to object to the processing of your personal data and have the right to data portability. You also have the right to withdraw any given consent for the processing of your personal data. This could be applicable, for example, in the case of receiving a newsletter.
To ensure that the request for access has been made by you, Skepp asks you to send a copy of your identification document along with the request. In this copy, please black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for the protection of your privacy. If you send such a request to Skepp, it will provide you with information about the actions it has taken as soon as possible, but in any case within 4 (four) weeks of receiving your request.
For questions or complaints about the processing of personal data by Skepp, you can fill out the contact form on the website or address your written requests to:
Personal Data Access Request
7607XJ in Almelo
The Personal Data Authority checks whether companies comply with the General Data Protection Regulation. If you believe that Skepp is not complying with applicable privacy laws, you can contact them. Skepp is happy to help you find a solution. In addition, you always have the right to file a complaint with the Personal Data Authority.